Facilities

Manchester Arndale provides everything you need for an enjoyable shopping experience.

Accessibility

Changing Places
The Changing Places facility is situated on the lower mall opposite Shopmobility. Access to this room is via a radar key and by pressing the intercom to Security Control. Please call 0161 833 9851 if further details are required. The facilities are open in-line with the opening hours of the centre and include:
  • Changing Bench – adult sized and height adjustable
  • Hoist – ceiling track hoist designed to be used with loop attachment slings
  • Toilet – the toilet is centrally placed with room either side for the carers
For more information about other Changing Places please click here.

Accessible toilets
We have top of the range toilets that are all in compliance with the latest health & safety standards.

Mall toilets opening times;
Monday – Friday 9am to 8pm
Saturday – 9am to 7pm
Sunday  - 10am to 6pm

Foodcourt toilets opening times;
Monday – Friday 7am to 9pm
Saturday – 7am to 9pm
Sunday – 9am to 7pm

Shopmobility
For those visitors who find mobility a problem, Shopmobility is happy to help with the free loan of wheelchairs, power chairs and power scooters. Advance bookings are advisable by calling 0161 839 4060. 

Shopmobility is a scheme which lends manual wheelchairs, powered wheelchairs and powered scooters to members of the public with limited mobility.  With the introduction of shopping malls and pedestrianised areas, it has become increasingly difficult to access all areas of a town or city if you have a mobility impairment. With the Shopmobility service you can continue to access your local centre either independently or with family and friends.

Multi-Faith Prayer Room

Manchester Arndale has a private multi-faith prayer room situated on the lower mall opposite the Shopmobility unit. Customers of all faiths are invited to use the room for prayer, multi-faith worship or a quiet space.

To access the room, please use the intercom system to contact a member of the Manchester Arndale team.

The room is available during the following hours;
Monday to Friday 9.30am to 8pm
Saturday 9.30am to 7pm
Sunday 11.30am to 5.30pm
 

Plan Your Visit

For full details on how to get to Manchester Arndale click here.

Cash Machines
We currently have a number of automatic cash dispensing machines situated on the mall area for the convenience of customers.

Car Park
There are 1,383 spaces including 28 disabled bays available in the multi-storey NCP Arndale car park situated on High Street.

Shudehill Interchange
Shudehill Interchange is a transport hub located just outside Manchester Arndale on Withy Grove. It comprises of a Metrolink stop and a bus station.

Taxi
For your convenience, we have taxi service available just next to the upper level entrance at High Street.

Toilets & Baby Change
Here at Manchester Arndale, you will find toilets and baby changing facilities located throughout the mall. Please call 0161 833 9851 if further details are required.

Manchester Arndale is proud to be a breastfeeding friendly venue and we welcome breastfeeding in all areas of our premises.

Download a Centre map
You can download our centre map here to find all your favourite stores, or if you have any other queries please call 0161 833 9851. Our Customer Service team will be happy to help and can also provide a large print version of our map.

Free BT WiFi

To get online at the centre, search for ManArndaleWiFi on your smartphone or tablet.

Tax Free Shopping

Over 80 retailers in Manchester Arndale offer Tax Free Shopping which allows travellers leaving the European Union (EU) to get a VAT refund on goods they buy here and take home.
  • Shoppers must inform the store assistant you wish to use Tax Free Shopping when you purchase their goods and fill in paperwork at the point of purchase.
  • Stores cannot claim back for previous purchases, so shoppers must inform beforehand before any transaction goes through.
  • Some stores may also for photo ID or a passport.
So if you are an overseas visitor, make sure you visit the UK’s largest inner-city shopping centre and take advantage of this money-saving service. More details about Tax Free Shopping can be found here.
 

Charge your phone for FREE

Manchester Arndale has now installed three ChargeBox phone charging stations, ideal for when your battery goes flat at the most inconvenient times.

The ChargeBox stations allow you to charge your phones for free for 30 minutes.  The stations are located on the Lower level in Halle Square (near EAT); on the Lower lever in Exchange Court (outside Starbucks) also in the Foodcourt.  Please be aware there may be a charge for lost keys.  If you have any issues using the boxes please contact 0161 817 3699.