Terms of Use

The www.manchesterarndale.com (the "Website") is owned by M&G Real Estate ("we" or "us" in these terms and conditions) and whose addresses and contact details are set out below and is managed on our behalf by CBRE Limited, whose details are also set out below.

Any personal information you supply to us will be used in the manner set out in our Privacy and Cookies Policy. Please make sure you read our Privacy and Cookies Policy to learn about the information that we collect on the Website and how we process it.

The use of and access to the pages of the Website are subject to the terms and conditions set out below and our Privacy and Cookies Policy (together these "Terms"). Before accessing and using the Website, please read these Terms carefully because they constitute a legal agreement between us and you. By using the Website, you agree to these Terms and affirm that you are able and legally competent to do so. If you do not agree, you are not authorised to use this Website and you should exit the Website immediately.

IMPORTANT NOTE: These Terms contain provisions that limit our liability to you. Please see "DISCLAIMERS & LIMITATIONS OF LIABILITY" (Section 6) below for more information.

1. Changes to Terms and Additional terms
The Effective Date of these Terms is set forth at the top of the page. We do not intend to change these Terms very often but reserve the right to do so. Such modifications shall be effective immediately upon posting of the modified terms on the Website. Accordingly your continued use of this Website constitutes your acceptance of the amended Terms. The amended Terms supersede all previous versions of the Terms.

In addition to these Terms there may also be specific and additional terms that apply to certain sections of this Website. Because those specific and additional provisions also apply to your use of those sections, we recommend that you review them wherever they appear. In the unlikely event of any variation as between the provisions of these Terms and those other specific and additional provisions, the specific and additional provisions will prevail.

2. Content
We retain full and complete title to all intellectual property, information and materials provided through the Website. If you agree to these Terms then you may download, print and/or copy content solely for your own personal, non-commercial use provided that you leave all copyright, trade mark and other proprietary notices intact and that you agree not to copy, download, store in any medium, display, adapt, modify, manipulate, translate, distribute, transmit or re–transmit, transfer, sell, re–publish any such material (including any software used in the creation of this Website) or to create any derivative works based on any such material for any purposes other than those noted above.

Modification of any of the materials or use of the materials for any other purpose will be an infringement of our intellectual property rights.

No material from this Website may be commercially exploited in any way, without our prior written permission.

3. Your Responsibilities and Acknowledgements
You are responsible for the connection between your PC and the Website.  You must be at least thirteen (13) years old to use the Website. By accessing or using the Website, you confirm that you are not younger than 13. If you are aged between thirteen (13) and the age of majority in your place of residence, you may use the Website only under the supervision of your parent or legal guardian. If you are the parent or legal guardian and consent to your minor child's access to and use of the Website, you agree to be bound by these Terms on behalf of yourself and your minor child.

While using the Website, you will not:

  • Create a false identity or impersonate any person;
  • Transmit to or though the Website any advertisement, solicitation, junk mail or other unsolicited or unauthorised commercial or promotional content (unless expressly permitted in writing);
  • Disrupt or attempt to disrupt the proper working of the Website (e.g., by hacking into our server);
  • Restrict or inhibit any other person from using and enjoying the Wesbite;
  • Use any spambot, bot net or other bot, scraper or other automated means to access the Website or transmit any virus, worm, Trojan or other malware to or though the Website;
  • Modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of any of the Website;
  • "Frame" or "mirror" any part of any of the Website unless you have prior written authorisation;
  • Post or transmit any material or engage in any other behaviour or activity that is false, misleading, unlawful, offensive, disruptive, harmful or otherwise objectionable (as determined by us); or
  • Assist any person in engaging in any of the activities described above.
You acknowledge that you can be held legally liable for what you say or do online. We have the discretion to terminate your access to the Website without notice for any violation of the above rules.

You undertake that all details and representations you provide to us for the purpose of registering on the Website are correct.

4. Third Party Websites
The Website contains links to other websites which are independent of us and are maintained by third parties. We are not responsible for the contents of any third party websites and shall not be liable for any damages or injury arising from the contents of such websites. Any links to other websites are provided as a convenience to you as a user of this website, and do not imply our endorsement of the linked websites or association with their operators. Any third party that wishes to establish links to this website should notify us of their intention prior to doing so. We reserve the right to deny permission for any such links to this Website.

We recommend that you make appropriate enquiries and, if necessary, take legal and independent financial advice before entering into any transaction which may be based on any of the material contained in this Website.

5. Privacy/ Security
Please make sure that you carefully read our Privacy and Cookies Policy to learn about the information that we collect on the Website and how we process it.

Without limiting the terms of our Privacy and Cookies Policy, you understand that we do not and cannot guarantee that your use of the Website and/or the information provided by you through the Website will be private or secure. We are not responsible or liable to you for any lack of privacy or security you may experience. You are responsible for using the precautions and security measures best suited for your situation and intended use of the Website. We reserve the right at all times to disclose any information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.

6. Disclaimers and Limitation of Liability
Your use of the Website is at your own risk.

We warrant that we have validly entered into these Terms and that we have the legal power to do so. We disclaim all express and implied warranties and conditions of any kind, including with regards to merchantability, fitness for a particular purpose, title, non-infringement, freedom from defects, uninterrupted use and all warranties implied from any use of dealings or usage of trade. All information, services, and materials are provided "as is" and "as available" without warranty of any kind. We do not warrant that functions contained at this Website will be uninterrupted or error–free or that defects will be corrected or that this Website or the server that makes it available is free of any virus or other harmful elements. For your own safety you should take regular back–up copies of data and use the latest virus checking software, and we cannot accept any liability arising from your failure to do so.

You agree that in no event will we be liable for damages of any kind, including direct, indirect, special, exemplary, incidental, consequential or punitive damages (including, but not limited to loss of use, data or profits or business interruption), however caused and under any theory of liability, whether arising in any way in connection with these terms and whether in contract, strict liability or tort (including negligence or otherwise) even if we have been advised of the possibility of such damage for any other claim, demand or damages whatsoever resulting from or arising out of or in connection with your use of the Website.

The foregoing disclaimer of liability will not apply to the extent prohibited by applicable law. You acknowledge and agree that the above limitations of liability together with the other provisions in these Terms that limit liability are essential terms and that we would not be willing to grant you the rights set forth in these Terms but for your agreement to the above limitations of liability.

7. Indemnification
You agree to indemnify and defend us and our directors, officers, employees and agents from and against all losses, liabilities, actual or pending claims, actions, damages, expenses, costs of defense and reasonable legal fees brought against us by any third-party arising from your use of the Website or any violation of these Terms, the rights of a third-party or applicable law. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification hereunder. In any event, no settlement that affects our rights or obligations may be made without our prior written approval.

8. Miscellaneous
These Terms, together with our Privacy and Cookies Policy, contain the entire understanding by and among us and you.

If any provision of these Terms is or becomes unenforceable or invalid, the remaining provisions will continue with the same effect as if such unenforceable or invalid provision had not been inserted herein.  If we or you fail to perform any term hereof and the other party does not enforce such term, the failure to enforce on any occasion will not constitute a waiver of any term and will not prevent enforcement on any other occasion.
These Terms shall be governed by English law and we and you agree to submit to the exclusive jurisdiction of the English courts. Nothing in these terms shall exclude liability for fraudulent misrepresentation.

Any questions? Please contact us at:

M&G Real Estate Limited, a company incorporated in England and Wales with registered number 3852763 whose registered office is at Laurence Pountney Hill, London, EC4R 0HH or by email at info@manchesterarndale.com

CBRE Limited, a company incorporated in England and Wales with registered number 3536032 who registered office is at St Martin's Court, 10 Paternoster Row, London, EC4M 7HP.

Privacy and Cookies Policy

This Privacy and Cookies Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide to us, M&G Real Estate Limited via www.manchesterarndale.com (the "Website").

The Website is owned by M&G Real Estate Limited, a company incorporated in England and Wales with registered number 3852763 whose registered office is at Laurence Pountney Hill, London, EC4R 0HH and is managed by CBRE Limited, a company incorporated in England and Wales with registered number 03536032 who registered office is at St Martin's Court, 10 Paternoster Row, London, EC4M 7HP. References in this policy to 'us' or 'we' are references to M&G Real Estate Limited, CBRE Limited or M&G Real Estate Limited's affiliates/group companies.

The use of, and access to, the pages of the Website are subject to this Privacy and Cookies Policy in addition to the Website Terms of Use (together the "Terms"). By using the Website, you agree to be bound by these Terms.

We may revise this Privacy and Cookies Policy from time to time and such revision will take effect when it is posted on this Website. We therefore encourage you to check this page frequently for posted revisions regarding the way in which we collect and use your personal data.

Personal Information
We collect certain personal information that you provide to us when, for example, you register to use the site, such as your name, address and contact details ("Personal Information").

Use we make of your Personal Information

  • If you provide Personal Information about yourself (such as your name, address, telephone number) by completing an Online Registration Form, by emailing us or otherwise by voluntarily telling us about yourself or your activities, we will collect and retain that Personal Information.
  • If you complete the Online Contact Form or send us an email we will use the Personal Information to provide the information you have requested or, if you have consented to us doing so, other information that we believe will be of interest to you.
  • If you have asked us to contact you with advice or information, we will use your Personal Information to contact you in the manner (if any) specified on the Online Registration Form or communication from you.
  • Occasionally we may use your Personal Information to notify you about important changes to the Site, new services we will be providing, events or articles or other information we think will be of interest to you.
  • Where you have provided your consent for us to do so, we may use the Personal Information for marketing purposes and market research. This will help us improve our services and the content of the Site.
  • We may also use your Personal Information for identifying shopping trends and demographics to improve our marketing strategy.

Sharing your Personal Information

  • We may share your Personal Information with our other Group companies, agents and business partners as set out in the registration form.
  • We will NOT sell your Personal Information to, or otherwise share your Personal Information with, other unrelated companies.

Storing your Personal Information

  • All information you provide to us is stored on secure servers located within the EEA. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect the information we store about you, we cannot guarantee the security of any information transmitted via our Website; any transmission is at your own risk.

The Website uses cookies to distinguish you from other users of the Website, improve your user experience and allow us to improve the Website.

Many websites use cookies in order to improve a user's experience by allowing that website to 'remember' you. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site - for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.

Cookies can either last only for the duration of your visit (using a 'session cookie') or remain on your device for repeat visits (using a 'persistent cookie'). Cookies served by us while you are on the Website are called "first party cookies".  Cookies served by other companies that are not operating the Website are called “third party cookies.”  So, we may allow Google to set a cookie on your browser while you visit the Website, which would be a third party cookie.

Your choices
You have the right to choose whether or not to accept cookies. Use of our website does not require the acceptance of cookies and you will be able to read and view all the information we have if you choose to reject them. However, interactive features of the Website, such as competition entries and event bookings, will require you to sign in and will require the acceptance of our cookies as described above.

If you want to block cookies then you can do this through your browser via the Help function. You can also visit www.allaboutcookies.org and www.youronlinechoices.eu for further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them.

Cookies we use
When you register details on the Website, for example to enter a competition, we set a cookie that allows us to identify you as you browse the Website. This 'essential cookie' will be removed by your browser when you close the window, unless you tick the option to allow us to 'remember you' on your next visit. It must be accepted by your browser if you wish to sign in and use the personalised features of the Website.

We also use cookies on this website to track the performance of the Website via Google Analytics. These cookies help us to understand how to improve the website content for the benefit of all visitors. When you sign in or register to use the Website (e.g. to enter a competition) a cookie is set to allow us to identify you as you browse the Website.

Third Party Cookies
Sometimes we use third party websites (e.g. Facebook, Twitter, YouTube) to embed photos and video content into our web pages. Pages with this embedded content may set cookies from these websites onto your device.

When you use one of the social website share buttons, a cookie may be set by the service you have chosen to share content through.

We do not control the application of these cookies, and recommend that you check the relevant third party website for more information about these before using such services.

Our website does not include any advertising services that would be able to profile you, perform behavioural analysis or use your visit to our site to deliver targeted advertising. However, we do include Facebook, Twitter and other third party social networking tools that may set their own cookies in order to remember who you are and what you've been doing. These services cannot access any of the personal information you have provided to us.

The following table sets out details of some of the specific cookies that we use on the Website, and why we use them.




When a user navigates to the Website, the server establishes a unique session for that user that lasts for the duration of the user's visit. For each session, ASP.NET maintains session state information where applications can store user-specific information.


Stores user/password for the site.


These cookies enable the function of Google Analytics. This helps us report and analyse visitor information such as visitor numbers, unique visitors, page views, traffic source and session times. This information helps us to improve our website and provide relevant information and campaigns.
These cookies gather general information and do not store any confidential information.


These cookies are used by Google to store user preferences and information when viewing pages with Google maps.

Data Security
We aim to maintain the reliability, accuracy, completeness and currency of personal data held by us and to protect the privacy and security of our databases. Our servers and databases are protected by industry standard security technology. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we take all reasonable steps to prevent this from happening.

External Websites
Please note that other sites to which this Website may be linked are not covered by this Privacy and Cookies Policy. You acknowledge that your access of such websites will be subject to the relevant third party's terms and conditions and that any information you provide to such third parties may be subject to their own privacy policies. We are not responsible for the privacy practices or content of such websites. In addition, we have no control over how such information is used and, as such, any course of action you have regarding any alleged misuse of such information must be against the relevant third party.

Requests for details of personal data held
You may at any time request a copy of the personal data we hold about you, opt-out of receiving any of the information we may send you, or request the correction or removal of any information that you believe to be inaccurate. Such requests, together with any other queries you may have in relation to your personal data, should be emailed to info@manchesterarndale.com or contact us at the address below.

In addition to this Privacy and Cookies Policy there may also be specific and additional terms that apply to certain sections of the Website. We recommend that you review them where they appear. In the unlikely event of any variation as between this Privacy and Cookies Policy and the specific and additional provisions, the specific and additional provisions will prevail.

M&G Real Estate Limited is a company registered in England and Wales. Registered Number: 3852763
Registered Office: Laurence Pountney Hill, London EC4R 0HH.

Social Media House Rules

Hi there to all our social media followers and fans.

We’d love you to get involved on our Twitter, Facebook and Instagram pages, by joining our conversations, sharing content and telling us about your experiences at Manchester Arndale. We want to make our social channels as fun and interesting as possible for our fans. At the same time we want you to have a fun and positive experiences when visiting our pages, so we have put some rules of play in place for all our lovely followers and fans.

We love to chat. So when it comes to chatting, we promise to respond to your direct comments or posts within 24 hours. Our working hours are 9 – 5.30pm Monday to Friday but we also monitor messages received outside of this time, and will respond as soon as possible.

If you post some great images, video, or any other content on Manchester Arndale’s social media pages, we may want to use your content in our future marketing material. If we do, we’ll make sure to contact you directly beforehand.

We want all fans of the Manchester Arndale Facebook page to be able to express their opinions freely and feel comfortable about talking with other Manchester Arndale fans on this page. Taking this in to consideration, we will monitor every posting, review all comments and remove any that are inappropriate or offensive, including:
  • Abusive, inciting violence or otherwise threatening or confrontational behaviour towards others, including swear words.
  • Discriminatory, racist, indecent, sexually explicit, or offensive comments towards others
  • Promotional information, including any links to third party products or services
  • Infringement of third party intellectual property, privacy, and/or publicity rights
  • False, fraudulent, or misleading claims
  • Spam messages which are corrupt or contain viruses
Please understand that comments posted to our social media pages do not represent the opinions of Manchester Arndale.

Thanks for joining our community.

The Manchester Arndale Team.

Monster Mash-up

1. The Manchester Arndale Monster Mash-up competition will run on the Manchester Arndale Facebook page from Monday 17 October to Wednesday 26 October 2016;
2. Entries close at midday on Wednesday 26 October and the winner will be notified between 4pm and 5pm the same day;
3. To be in with a chance to win, entrants must comment on the competition post AND like Manchester Arndale on Facebook;
4. One winner will be chosen at random by the Manchester Arndale team on Wednesday 26 October 2016, the team’s decision is final;
5. The winner must collect their prize from Manchester Arndale. The winner will be required to bring suitable identification with them to be able to claim their prize. Acceptable forms are; photo driving license, photo student ID, passport;
6. The prize is two tickets to attend Capital FM Monster Mash-up and a signed Craig David CD on Sunday 30 October 2016 at Manchester Academy.   The prize worth £73 is as stated, non-transferable and there are no cash alternatives. Manchester Arndale reserves the right to substitute a prize of equal/greater value in the event that the originally advertised prize becomes unavailable for any reason. The winner is responsible for any additional expenses incurred by the winner when claiming their prize;
7. All eligible entrants must be 14+ or over and live within the Manchester Arndale catchment area.   Those aged 15 or under must be accompanied by an adult aged 18 or over;
8.The competition is NOT open to employees of Manchester Arndale, their associated, affiliated or subsidiary companies, their families, agents, or anyone connected with this competition, including the third-party promotional partners;
9. The competition may be promoted on other Manchester Arndale social and digital channels however entries can only be made via Facebook only;
10.For full Capital FM Monster Mash-up terms & conditions, see www.capitalfm.com
11.This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
12.The promotor of this competition is Manchester Arndale.

Manchester Fashion Weekender - Registration

1. Manchester Fashion Weekender will take place in Exchange Court, Manchester Arndale on Saturday 5 (10am to 6pm) and Sunday 6 November 2016 (11am to 5pm).
2. Customers need to pre-register by 4pm on Friday 4 November 2016 at manchesterarndale.com. The first 600 customers who have pre-registered and attend the Manchester Fashion Weekender at the Manchester Arndale (the first 400 on Saturday 5 November, the first 200 on Sunday 6 November) will receive a premium gift provided courtesy of KIKO MILANO.  The ‘gift’ is a Pure Clean make-up remover and Unmeasurable Mascara worth £16.85.  The free gift is as stated, is non-transferable and there is no cash or other alternative available.
3. Pre-registration closes at 4pm on Friday 4 November 2016.
4. Maximum one pre-registration and one ‘gift’ per person.  Anyone found to be using multiple email addresses will be disqualified and will not receive a free 'gift'.
5. Registrations submitted by agents, third parties, or organised groups will be excluded.
6. There are 600 gifts to be given away in total (400 on Saturday, 200 on Sunday).  Gifts can be claimed from Exchange Court in the Manchester Arndale only by customers who have pre-registered and attend the Manchester Fashion Weekender.  Free gifts can only be claimed in person at the Manchester Fashion Weekender.  A claim for a free gift received by any other means (e.g. at a later date or via the post) will be rejected. In the event that 400 gifts are not claimed in person on Saturday 5 November, the remaining stocks will be added to the 200 gifts allocated for claiming on Sunday 6 November.
7. At its sole discretion, the Promoter reserves the right to give any unclaimed 'gifts' to non-registered participants who attend the Manchester Fashion Weekender in person, on a first come first serve basis (to be distributed on both days).
8. No purchase of any kind whatsoever is necessary to participate in Manchester Fashion Weekender and claim a free ‘gift’.
9. The promotion is open to UK residents over the age of 16 excluding employees of Manchester Arndale, their agents, or any other company linked to the promotion in any way and their immediate families.
10. The Promoter reserves the right to award an alternative free gift of equal or greater value, in the event that the originally advertised gift is unavailable for any reason whatsoever.
11. The Promoter reserves the right to suspend this promotion or amend these terms and conditions, in the event of any unforeseen circumstances preventing the promotion from running in accordance with these terms and conditions.
12. The Promoter reserves the right to validate a participant's identity and age at the point of their collection of the ‘gift’ from Manchester Arndale.
13. By registering and taking part in this promotion, a participant is deemed to have accepted these terms and conditions.
14. Promoter: Manchester Arndale, Management Office, 1st Floor, Arndale House, Manchester, M4 3AQ.

Manchester Fashion Weekender Style Spinner – the game

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/play and/or claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions.

1.  The Promoter and Data Controller: Manchester Arndale
2.  Eligibility: The Promotion is open to UK residents excluding employees of Manchester Arndale, and associated store groups, their agents, anyone else professionally connected with the promotion and their respective immediate family members. Entrants must be 16 years or over at the date of entry.
3.  Promotional Periods: Saturday 5 November between 10am and 6pm and Sunday 6 November between 11am and 5pm.  There will be a maximum 480 entrants on Saturday (with 216 winners) and 360 entrants on Sunday (with 162 winners). Entrants can participate strictly on a first come first serve basis.
4.  Entry Instructions: No purchase necessary. Maximum one entry per person per day.
5.  Visit Exchange Court in Manchester Arndale, Manchester. Entrants will queue to play the instant win game. In order to enter consumers must play the game by hitting the button, whereby the contents of the screen (“The Film”) will spin like a fruit machine. When the spin stops, if the entrant matches 3 identical retailer logos with models in a row, they will win a money-off voucher (valid for 5 and 6 November 2016) only to spend in that specific retail store in the Manchester Arndale.
6.  Each run of the Film will contain 54 winning spins. The Film will play 4 times on 05/11/16 and 3 times on 06/11/16. Winning spins are allocated randomly throughout each play of the Film. An entrant cannot influence their chance of winning in any way.
7.  All winners and prizes are generated by an automated system producing random results and the mechanism to which this operates has been approved by an independent adjudicator. Winning spins are generated randomly.
8.  The screen will be generated by a Technical Operator behind the scenes, who will not be able to see any entrant during the event. None of the promotional staff will know when winning spins will occur. All participants queuing will be in a completely random order dependent on the time they enter and the number of people in the queue before them. All entrants have an equal chance of winning a prize.
9.  Winner Notification: After playing participants will be notified immediately on screen whether they have won a prize or not by getting 3 matching retailer logos. Any other combination of logos will not be successful. Promotional staff will provide winners with their voucher immediately.
10. Winners will need to confirm their name, address and county in order to claim their prize.
11. Prize Fund: 27 retailers in Manchester Arndale are providing vouchers worth £5,595 in total. There will be 432 prizes awarded over the two days. Winners should check vouchers for validity dates and usage instructions immediately on receipt.  No cash or other alternatives will be offered. The value of a money-off voucher will vary, depending on the retail store in which it can be used. Prize vouchers range in value between £10 and £20 off.
12. Free gift: All entrants playing the game will receive a free gift provided by KIKO MILANO. The free gift will be a nail lacquer.  A free gift will be provided to each entrant, irrespective of the outcome of the game.  Free gifts will be distributed randomly, with players being unable to select which free gift they receive.
13. General: Each winner agrees to take part in reasonable publicity as may be required by the Promoter in respect of the Promotion. The Promoter reserves the right to publish each winner's name and county on its website.
14. The winners’ full names and counties, and the independent adjudicators name, will be available on request by sending a self-addressed envelope to Marketing, Manchester Arndale, Arndale House, 1st floor, Manchester M4 3AQ, for a period of 6 weeks after 6 November 2016.
15. All prize vouchers/gifts are non-transferable (unless expressly stated) and non-refundable. No cash or other alternatives are available. The Promoter reserves the right to substitute similar prizes or giveaways of equal or greater value in exceptional circumstances. Unless otherwise agreed in writing by the Promoter, a prize will only be awarded to the winner playing the game. Any costs and expenses not included as part of the prize vouchers are the responsibility of the winners.
16. The Promoter will take reasonable steps to ensure the Film and promotional stand are functional throughout the period of the Promotion.  However, the Promoter will not be responsible for any defects or malfunctions which affect the running of the promotion.
17. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to extend, suspend or amend the promotion or these terms and conditions at any stage, always endeavoring to minimize the effect on participants in order to avoid undue disappointment.
18. The Promoter reserves the right at any time, in its absolute discretion, to:
i. verify the eligibility of any participant (including their age and place of residence);
ii. disqualify any participant found to be abusing or tampering with the operation of the Promotion or entering using fraudulent means, or who the Promoter believes to have acted in breach of these terms and conditions
iii. disqualify any participants who do not give correct contact details or those who make an entry on someone else's behalf.
19. Any decision of the Promoter in respect of the promotion is final and no correspondence will be entered into.
20. Except as otherwise required by applicable law, the Promoter accepts no responsibility or liability for any entry which for technical or other reasons is unsuccessful. The Promoter cannot be responsible in the event that a winner loses their money-off voucher or a participant loses their free gift. No replacements can be offered.
21. All personal data submitted in connection with the promotion will be processed by the promoter for the purposes of administering and managing the Promotion and prizes (where applicable) and verifying the eligibility of each participant.
The Promoter will not use any personal data for any other purposes without the consent of the relevant participant.  For the Promoter’s Privacy Policy, visit www.manchesterarndale.com/termsofuse 
22. This promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Disputes and claims arising out of or in connection with this Promotion shall otherwise be referred to the courts of England and Wales.
23. The Promoter: Manchester Arndale, Arndale House, 1st floor, Manchester M4 3AQ

What's on

Book now to see Santa

Pre-book tickets now to see Santa.  Santa will be waiting to greet you in his fabulous Manchester Arndale Christmas tree star grotto this Christmas so make sure you don’t delay in seeing the main man from Thursday 17 November until Thursday 24 December.