Privacy and Cookies

It is not our intention to deliberately collect any personal data when you use this website; however any personal data that is collected will be dealt with within the relevant sections of the Data Protection Act 1998.

Cookies do different things, like letting you navigate between pages quickly and generally improving your experience of a website. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Virtually all websites use cookies in order to improve a users experience by allowing that website to ‘remember’ you. This can be for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Manchester Arndale use only essential cookies on this website to track the performance of the website via Google Analytics. This non personal data helps us to understand how to improve the website content for the benefit of all visitors. When you sign in or register to The Manchester Arndale website, eg; to enter a competition, a cookie is set to allow us to identify you as you browse the website. This cookie does not carry any personal data.

If you want to block cookies then you can do this through your browser via the Help function. You can also visit, for further guidance.

Sometimes we use third party websites ( e.g. Facebook, Twitter, YouTube) to embed photos and video content into our web pages. Pages with this embedded content may set cookies from these websites onto your local device.

When you use one of the social website share buttons, a cookie may be set by the service you have chosen to share content through.

Manchester Arndale does not control the application of these cookies and so you need to check the relevant third party website for more information about these.

Cookie  Description 
ASP.NET_SessionId When a user navigates to your site, the server establishes a unique session for that user that lasts for the duration of the user's visit. For each session, ASP.NET maintains session state information where applications can store user-specific information.
connectUser Stores user/password for the site.
These cookies enable the function of Google Analytics. This helps us report and analyse visitor information such as visitor numbers, unique visitors, page views, traffic source and session times. This information helps us to improve our website and provide relevant information and campaigns.
These cookies gather general information and do not store any confidential information.
These cookies are used by Google to store user preferences and information when viewing pages with Google maps.
Description unavailable (Third Party Cookie) A cookie will only be triggered if a visitor interacts / clicks into the Facebook application.

When you register and sign in to our website, for example to enter a competition, we set a cookie that contains encrypted codes that allow us to identify you as you browse our website; these codes do not contain any personal information and they would be meaningless to anyone else. This “essential cookie” will be removed by your browser when you close the window, unless you tick the option to allow us to “remember you” on your next visit, and it must be accepted by your browser in order for you to sign in and use our personalised features.

Our website does not include any advertising services that would be able to profile you, perform behavioural analysis or use your visit to our site to deliver targeted advertising, however we do include Facebook, Twitter and other third party social networking tools that may set their own cookies in order to remember who you are and what you’ve been doing. These services cannot access any of the personal details you have stored with us.

Use of our website does not require the acceptance of cookies and you will be able to read and view all the information we have if you choose to reject them. Interactive features, such as competition entries and event bookings, will require you to sign in and will require the acceptance of our “essential cookies” as described above.

If you provide personally identifiable information about yourself such as your name, address, telephone number ("Personal Information") by completing an Online Registration Form, by emailing us or otherwise by voluntarily telling us about yourself or your activities, we will collect and retain that Personal Information.

If you complete the Online Contact Form or send us an email we will use the Personal Information to provide the information you have requested or other information that we believe will be of interest to you. If you have asked us to contact you with advice or information, we will use your Personal Information to contact you in the manner (if any) specified on the Online Registration Form or communication from you.

Occasionally we may use your Personal Information to notify you about important changes to the Site, new services we will be providing, events or articles or other information we think will be of interest to you. We may also use the Personal Information for marketing purposes and market research. This will help us improve our services and the content of the Site.

If you do not want to receive information from us as described above or wish us to delete or amend Personal Information you have submitted through the Site please send an e-mail to or contact us at:

Manchester Arndale
Management Office
1st Floor,
Arndale Centre,
Manchester M4 3AQ

Manchester Arndale is managed by M&G Real Estate.

M&G Real Estate is part of the M&G Group, the asset management arm of Prudential plc.  M&G Real Estate manages around £16 billion of real estate assets, of which over £3 billion is invested internationally in mainland Europe, North America and the Asia Pacific Region.

M&G Real Estate Limited is a company registered in England and Wales. Registered Number: 3852763. Registered Office:  Laurence Pountney Hill, London EC4R 0HH.