by Manchester Arndale, 20th April 2016 | Press Release

The glittering Manchester Arndale Retail Awards (MARAs) return in June, with public voting now live.

The glittering Manchester Arndale Retail Awards (MARAs) return in June, with public voting now live.

In its third year, the MARAs recognise and reward excellent customer service and exceptional store teams in Manchester Arndale. Winners are chosen by customer votes and mystery shop results, ensuring that the results are truly reflective of the shopper experience. This year, all shoppers that vote will be in with the chance to win a seven night luxury holiday in a 5* Thomas Cook hotel in Mexico’s Riviera Maya.*
  The awards will be held at The Lowry Hotel on Sunday 12 June, with a guest celebrity entertainers Reggie n Bollie from X-Factor joining the celebrations to get the party started.

There will be 17 categories, to recognise and reward the best stores and individuals that truly shine in Manchester Arndale. All voting will be carried out by Manchester Arndale customers and votes can be made online at from today (Wednesday 20 April) or on tablets carried by the centre’s Customer Experience team. There will also be a series of mystery shops conducted across the centre throughout the upcoming months. 
  The categories include Best Womenswear Store, Best Menswear store, Best Large Store, Best Healthy & Beauty Store and Best Mixed Fashion Store amongst others. There will also be three individual store awards, “Shop I can’t Live Without” (multiple and independent) to recognise those stores that customers truly cherish and “Service with a Smile” to reward that one individual member of staff that continually goes above and beyond for their customers.

David Allinson, Centre Director at Manchester Arndale said: “The MARAs offer us the chance to recognise and celebrate the wealth of outstanding customer service within Manchester Arndale. It also provides the chance to individually recognise those exceptional store team members that consistently go the extra mile for their customers. The fact that the awards are decided by Manchester Arndale shoppers and mystery shops mean that well-earned success is highlighted and we can’t wait to celebrate with the lucky winners at the ceremony again this year.”