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Safety & Security

The safety and security of our customers and staff is always our priority.

The centre is protected by CCTV 24 hours a day and we have a security team on site at all times to deal with any event swiftly and professionally. In addition, we have very close working relationships with the security services and police at a national and local level to ensure we have well-rehearsed and flexible plans in place to deal with any incident. Should a customer see anything suspicious or wish to report a security concern please alert a member of centre staff.


We aim to provide a clean, safe, relaxed and friendly family environment for all of our visitors and we have a Code of Conduct in order to ensure that everyone enjoys their visit.

Our centres are family friendly environments and we want everyone  to feel safe and enjoy themselves.  For that reason, we have taken out an injunction to prevent people from riding or driving any unauthorised bicycle or vehicle through the centre.

The injunction also applies to any member of the public who is issued with a banning notice. Please speak to a member of staff if you have any questions.

Important notice  - High Court of Justice
On 16 April 2018, an order was made in the high court of justice prohibiting anyone from riding or driving any bicycle or vehicle through these premises.  Anyone in breach of this injunction will be in contempt of court and may be imprisoned, fined or have their assets seized.

A copy of the order is available at
www.intugroup.co.uk/en/about-us/at-a-glance/banning-notices
 A copy may also be obtained by contacting centre management.